I ordered two Casper King size pillows. The first problem is that I only have one. But worse, it was baseball. As soon as I opened the box, this pillow called ESSENTIAL Casper Pillow didn't look at all on the description on the Revain website. It should be a two-layer pillow, one layer of which should be an outer zip cover. This pillow didn't have a zipper and looked like a cheap pillow you can find anywhere. I decided to call the Casper store directly to see if this was their updated model or a fake. I was told that while it was a Casper pillow, it was a cheaper version that they made for stores like Target. Had I not followed the website description or contacted Casper directly to find out the differences, I would have ended up sticking with the cheaper version of Casper. I was led to believe that I bought the same version sold in Casper stores just to get a cheaper version. What's really weird is that many of the reviewers actually got the better version of the pillow as described on the website. Unfortunately, I wasn't one of the lucky ones; So back in the box it goes to Revain. This type of sales scam is unethical and raises doubts about legitimate sellers who will not scam their customers.
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