I like that it's very customizable so you can make your own templates or use their pre-made ones if needed! The interface is also easy enough even without any training at all (which makes me feel better about my lack of computer skills!). Sometimes when using job commander there are issues where some information doesn't appear until after saving changes but this usually only happens once per session as far as i've noticed anyway. It has been helpful solving our problems regarding quoting jobs/quotes because we have more control over what gets sent out than other programs do; plus its free compared to others similar products available online such as Quotations Manager Pro by Automation Direct etc.,.