Header banner
Revain logoHome Page
Eric Edgar photo
France, Paris
1 Level
758 Review
40 Karma

Review on Power Pressure Cooker XL 8 Quart: Digital Non-Stick Stainless Steel Steam Slow Cooker and Canner – The Ultimate Kitchen Essential by Eric Edgar

Revainrating 1 out of 5

Teflon inner shell. Customer service not so good! Throw it away!

So we bought our 10QT unit from BBB 4 months ago. The unit was very good and we were very happy until the TEFLON COATING peeled off the inner tank. I don't know about you, but I don't want that in my body! Then I chatted with the company and here is the conversation. Of course I will destroy the device. 19:42] Anthony: I've had my 10Qt pan for 4 months and the teflon is peeling [19:42] Thanks for visiting the chat! We'll be with you soon. [7:48pm] Cathy: Note that the inner shell is stainless steel with a non-stick Teflon coating. [7:51pm] Cathy: Are we still online? [19:53] Anthony: yes [19:53] Cathy: Is there anything else I can help you with? [19:53] Anthony: well, the coating is coming off. Guess we eat Teflon [19:55] Anthony: I have options." [19:55] Anthony: Otherwise I'll give it away [19:56] Anthony: You haven't helped me yet [19:56] Cathy: Please remember that you need to make sure the water is enough when using a pressure cooker. [19:57] Anthony: What are you talking about? [19:57] Anthony: Teflon is peeling off the steel pan. It's dangerous and my family eats the food in it [19:59] Anthony: You really need to put me in touch with someone who can help me, please [20:00] Cathy: I'm sorry. I suggest you please buy a new pressure cooker. [20:00] Anthony: Are you kidding me? Are you crazy. I will definitely leave this bad customer experience on AMAZON.com.

Pros
  • Best
Cons
  • The packaging is ugly