Review on Get Your Baby To Sleep With Tommee Tippee'S Ollie The Owl: Rechargeable Light & Sound Sleep Aid In Grey by Eric Webbie

1) The instructions have the switch functions backwards. The company acknowledges this on their website but you may not realize when you first attempt to get the owl to work.2) The cry sensor is supposed to listen, play a song/noise for 20 minutes, and then shut off and listen again. BUT I could never get the cry sensor to activate by noise- clapping, yelling, baby crying- NOTHING. So I would push the owl's wing to start a lullaby and then leave the room. I'd hear it playing on the monitor despite the baby being sound asleep and it would eventually wake him up. I decided to test this during the day under various sound conditions and the lullaby would play for 20 minutes- pause for 2-3 seconds, and then restart with zero noise. Hours and hours of this with no noises to activate the cry sensor.3) The Product Support is crap! I went to the Tommee Tippee website and was directed to send queries through their Facebook page. I sent an initial query about the issues I was having and after several days I received a VERY general response with a link to the product's instructions. They never even addressed my question.So here I am a week after spending $40 on a toy that I bought specifically for the cry sensor and all it has done is wake my baby up or been completely unusable. The box was thrown away so I'm unable to return it. And from some google searches it seems this is a common issue with the new "improved" rechargeable Ollie but not so much for the battery operated one.