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1209 Review
53 Karma

Review on Princess Castle Hexagon Playhouses Outdoor by David Sanchez

Revainrating 5 out of 5

Pretty but easily disassembled

Edit: AWESOME customer service! After hearing about a possible replacement for the sticks after a dog and child destroyed some of them, customer service got back to me right away. They asked for photos of the destroyed pillars, which I sent. They then thanked me and asked for my postal address, which I gave. A brand new princess house was delivered yesterday! I really thought they could send some spare sticks but they did everything so I'm changing my rating to five stars. Fantastic customer service! I'll be waiting a few months before assembling this one because my destructive little 2 year old knows how to get the bars out. When she's grown up a bit, I'm sure she'll appreciate it more. I will definitely buy from this company again. This princess tent is adorable and my daughter loved it but even at 2 she was able to pull the poles out of the tent and bend (destroy) them. This product would be awesome if the sticks were made out of a stronger material that doesn't bend as easily. They only have a 30 day return window but I have seen other princess tents that offer a 1 year warranty. I will contact the seller to inquire about replacement poles and if they don't have one I will check into the guaranteed tents. If they have them I will come back and edit my review. Four prizes I paid (was a limited time prize), can't complain too much. I'm sure this would be ideal for an older and less destructive child. The lights are an added bonus, but on day one the gems feel like they're out of the wand and tiara.

Pros
  • STURDY DESIGN AND SAFETY
Cons
  • Can't remember