I had the same model kettle and loved it for five years but last month I noticed it was leaking. I should have paid attention! Because both the new kettle I ordered and the replacement Revain kindly sent me ran right out of the box. Leaks occur in two places: where the glass teapot makes contact with the base and through the switch. Of course, water leakage through the electrical connection is a safety risk. I have contacted Breville support directly but have not yet received a response. I will update this review when I do. Something must have changed in the production process by now since I bought this kettle many years ago. If two new kettles are leaking in the same places, it can't be an accident. I will not look for a third replacement; Unfortunately, I am currently looking for a new brand.
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