I like how easy it was to setup! The support team at clinesolutions were great as well!! They made my transition seamless from another vendor that had very limited customer service options. Nothing really bad about this system other than we would have liked more features but they are adding them constantly so thats cool for us too. ! We use their product daily which makes me happy because its helping keep track of all employees information easily without having many different programs or tabs open throughout your day. !!