Review on Alpatronix by John Walker

As someone who shops very frequently for cellular phone add-ons, I recently made the decision to give the Alpatronix online store a shot. Unfortunately, my time spent working with this company has been marked by nothing except frustration and dissatisfaction. Because the products are of such poor quality and the customer support is so unpredictable, I am unable to recommend this store to anyone. Alpatronix sold me a battery charger case, but it was badly manufactured and did not work as stated, so I returned it to them. Because of this, my phone's battery ran out of juice in the middle of the day, and I had no way to contact anyone to help me. After contacting customer service for assistance, I was given responses that were not helpful and was given no remedies to the problem. They would not repair or refund my purchase, thus I was forced to keep something that was of no use to me. To make issues even more difficult, the Alpatronix customer service employees were unhelpful and took an excessively long time to respond to the messages I sent them. In today's fast-paced environment, the fact that I had to write many follow-ups before receiving any kind of answer is inexcusable. Their unwillingness to take responsibility for their actions and lack of accountability for their products is aggravating and discouraging. From my point of view, the Alpatronix internet store is not one that I would suggest to others. It is quite evident that this firm is not worth your time or money due to the low-quality products and inconsistent customer assistance that it provides. In the future, I will move my company's operations somewhere else.