I was referred to Burr & Forman by an old lawyer who passed away. He worked for Burr for a long time and he left me with a recommendation to try them out. They were professional and always attentive when I called with questions or problems. Nothing really! It is an excellent firm! I will not hesitate to utilize them again if needed. We had many issues with our insurance carrier that needed resolution. There was some back and forth between the insurance carrier and us but after contacting Burr & Forman they were able to get things straightened out and we got our money back. I have used them for many years now. They are very professional and always do what they say they will do. Very honest people who work hard at getting you your money back or just helping you out when needed. There is nothing that i dislike about this firm. Great Firm! We use B&F for our insurance claims. This has been great because we know we can trust them to get us paid fast and right.