The integration with sales force is seamless, it allows you to keep all of your contacts in one place so that they are easy for customers/clients to find their way around while also keeping them up-to date about what's happening within certain projects or departments.
It would be amazing if there were an option for custom fields as well like we have for other platforms like ZoomInfo! Not much I dislike at this point but maybe just wish more options could come out sooner than later? This tool really helps us keep our contact information organized without having multiple tools (like excel) scattered across different folders and files.