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Guatemala, Guatemala City
1 Level
705 Review
43 Karma

Review on Casmonal by Ray Reeltalk

Revainrating 2 out of 5

Shopping at Casmonal Was a Disappointing Experience

Casmonal was the site of my recent shopping disaster. Although they provide a wide variety of travel and style accessories, I was disappointed to find that the quality of their products was not as high as I had hoped. When my order from Casmonal arrived, I was dismayed to find that both the leather wallet and the travel organizer were of low quality. The leather was fragile, and there were several irregular spots where it had been stitched. The suitcase organiser was likewise poorly made and lost its form quickly. Furthermore, I was disappointed with Casmonal's customer service. I contacted customer support because I was unhappy with my purchase, but I got no answers to my questions and the service took too long. They were more concerned with earning a buck than keeping customers happy. In general, I was not impressed with my time spent at Casmonal. The quality of their goods and assistance to customers leaves much to be desired, despite the fact that their prices are low. I would not suggest this website to anyone looking for stylish and practical travel gear.

Pros
  • Dedicated pursuit of high-quality components
Cons
  • The process of returns and refunds can be challenging.