I like that it has an easy way to see where you are at with any task or work item, as well as being able to change status easily. It's pretty basic but works great! The only thing i dislike about this product so far was having to go through 3 different people/departments when trying to get information from another department within my organization. This software would be helpful if we were better organized by departments which could help us communicate more effectively between each other. We have been using adeaeca pba since 2008 and haven't had many issues besides some minor glitches here and there along time ago now.