Review on Dell Latitude E6420 Laptop: HDMI, i5 2.5ghz, 4GB DDR3, 320GB, DVD, Windows 10 64bit (Renewed) by Jorge Bryant

I took a risk but didn't justify myself. I'm so glad I can return it. It turned on, appeared to be in satisfactory condition, and the mouse worked reasonably well, but that's where the good ends. Many keys used by the left hand entered the same letter two or three times each time the key was pressed. The rooms didn't work at all. Backspace didn't work either. Since I wasn't using the keyboard, I couldn't activate Windows to see if it worked. It arrived with a sticky residue on the rim around the keyboard. There was no EC valve on the side so there was an opening to collect dirt and dust. A pen was stuck in the VGA connector so it could not be used. Then when I opened the drive, peanut butter was smeared on the tray! Come on! Don't they see and test the item before shipping? I will return the item and not exchange it. I will look elsewhere.