Review on Jillmo Whiskey Decanter Set: 1250ml Decanter with 2 Glasses for a Perfect Whiskey Tasting Experience by David Lesperance

I bought this decanter as a gift and when it arrived, the box was badly damaged. I was disappointed with the look but decided to give it as a gift anyway. About a day after arriving, I received an email from Jillmo. They wanted to know the status of my purchase. I told them about the outer packaging and sent them pictures. They offer discounts and product replacements. As the carafe was not damaged at all (the packaging surrounding the carafe is fantastic) I refused to replace it. This is a beautiful decanter and I am very pleased to present this decanter. The decanter is top notch, but even more impressive is the customer service from Jillmo. This is a company trying to do the right thing and it means a lot to me!