I ordered this camera with two way audio. The camera came without an antenna, power cord and a very small scratch on the lens. I contacted Hiseeu tech support and they told me that a new package is on the way. A replacement came two days later with all the accessories. I was told to keep the original camera. No need to send back. The technician even sent instructions on how to set up an additional dashcam before I even asked. Camera performance is good. The images are clear and colorful during the day. Night vision is good too. I've tested most of the features and have no complaints so far. Excellent customer service and policy. The product is working well so far, exceeding my expectations. I haven't installed any cameras outside yet, but I don't expect any problems. I would recommend this product, especially given the support Hiseeu has. My Shopping Experience: So far I am very happy and satisfied with the Hiseeu security system that I bought from Revain. The system came with 4 TZ-HB612A wireless cameras and an NVR. Setup is extremely easy and almost plug-n-play. I love it. I also order an additional TZ-HB611 for two-way communication. Adding that extra camera is a breeze. Now my system works with five cameras throughout the house, and each one is working properly. Buying from Revain is quick and easy. The next day I received the security package. The additional camera arrived within two days (ordered by separate order). The construction of the camera is quite solid. I would like to know how it behaves under driving conditions. It's not raining much in San Diego this year, so I won't know until next spring. The only downside is that these cameras are fixed in mounting positions. Once installed, there is no option to pan or zoom. Luckily, I just found out that Hiseeu is launching a new camera model, the WHD702, with pan and tilt capabilities. I would like to try this camera if I can find a good deal from RRP.
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