My first experience with hardis was when they designed our website back in 2000 when we were looking for a new logo design. They did a great job at that time and we are still using it today! We have used them several times since then, mostly to solve internet problems (website downtime, slow loading, etc). It's always been very professional and quick response. I can also say that they have helped us solve some IT issues that were out of my control as well. There is nothing particular that I dislike about their services. If you want fast reliable service and not much hassle, then there is no better vendor than Hardis. We use them for all our IT needs (including web hosting).