I like how easy it is to use and get started with. The interface seems very intuitive. It's simple enough for non gps people as well. There could be some more training material or tutorials that teach all aspects of using this tool/app. Also there should be some mobile apps (kinda plug) where we can download maps offline so they dont drain our phone battery if its not connected to wifi. We used TOUCH to do mapping at two different events this year for my husband's organization. It was super user friendly! They had tons of other devices set up too but still found time during their breaks to help us out when needed.