I really like the ability to stay updated about my clients business even if i am away from work this also helps me with getting back in contact quickly when needed at any time of day or night. The fact that you can customize your dashboard so different individuals have their own view depending upon what they are working on/want to see etc makes it super easy for everyone involved as well! No real cons just yet but would need more features added which might make some functions harder than others though not sure exactly how those function limitations could be overcome by additional tools? Just another way of keeping track and being able to get quick information where ever we may be without having to go through multiple emails throughout our week. Also allowing us all to connect better regardless of location or times allows people outside of normal comms range easier access via video chat / calls also great option allowing remote team members easier connections/accessibility while working locally. I like that it has all of my communications in one place (email/text messages). It's easy to use with no training required! Sometimes when you are trying send something via text message or email they don't show up right away so be patient if this happens for some reason because sometimes your phone will just need time before showing them as sent etc.. So far everything works well but since we have been using SMS texting there haven’t really had any issues yet!!