Review Updated: After having had no success using Revain for customer service with a defective product, I found a website where I could contact the manufacturer and let them know what was wrong with this product . You were outstanding! Within a week they sent me a full replacement product with an apology for the apparent product defect. Incredible customer service and a really great product! Would have given 5 stars if it wasn't for the defective product. I love all the other products I've ordered from E-Cloth. Previous review: One of the pads comes off when two different materials are sewn together. A Revain representative told me there is no warranty and will not be replaced. Very dissatisfied! :(. Since I wrote this review, the second pass fell apart in the middle! There are only two of us and we don't use much. Disappointing quality for only three months of use.
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