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Review on Perfion PIM by Peter Tennant

Revainrating 5 out of 5

Very good platform for managing customer data

I like how it simplifies our process by collecting all information about products we sell in one place. It's also very easy to navigate through the system, which makes finding things extremely fast! Everything seems rather outdated though, especially when compared to other more modern systems such as Marketo or Salesforce. The system can be slow at times and does not allow you to customize your own layouts so that they are truly unique from each department. As well, there really isn't anything negative to speak of - everything has been relatively positive thus far. We have realized huge time savings simply because all information regarding products that come into contact with customers are now centralized in Perfion.

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Pros
  • Ease of use for end users
  • Ability track/monitor customer interactions easily (ecommerce)
  • Easy way keep tabs without needing an IT person available 24 hours per day / 365 days out
Cons
  • Some little things