I was very eager to check out PURJOY's online store, but I was dissatisfied with my overall purchasing experience. I had trouble finding what I was searching for in their selection of heating, cooling, and air quality solutions. Even worse, the customer support was completely ineffective. When I contacted their staff with a question regarding a product, they were unreachable and unhelpful. Overall, PURJOY's lack of products and subpar customer support really let me down. It's unfortunate because although their website is simple to use, they ultimately fall short of their claims.