I like that it's integrated with our EMR (EPIC).
It has been very helpful in managing time off for myself as well my team members! The interface could be improved to make things easier when inputting timesheets into EPICS system - but we're working through this issue currently so hopefully they will improve their software soon enough. We have not had any issues using TZO from an HR perspective; however there are some benefits of having all employees work remotely at one point or another during COVID-19 pandemic which can't really help us now since everyone needs access back online ASAP!!