This was only returned because I work under a government contract and for some reason the installation and my computer would not accept this reader. I think there is a way to buy the software to make it work better. The company was great. We discussed options and then when I decided it was time to bring it back they were very open and professional as well as pleasant. I've read the reviews and know it works for some, so it might be me, but I just couldn't get it to work even using government guidelines. I didn't order any software that would allow it to work.
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