I like that it's easy to use for my customers who need help in all aspects of mix design & production - from concept through delivery! The interface is very user friendly with clear instructions throughout each step/stage which makes this software ideal no matter what level you are at as an operator or even if your first time using such tools (which we have used many times before).
They also provide video tutorials whenever needed so there really isn't much learning curve involved once they explain how things work during setup phase.- Easy access when working remotely via web browser vs having client emailing me their recipe / batch info everytime something changes mid process etcetc.