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1 Level
726 Review
60 Karma

Review on Dunami by John Raj

Revainrating 4 out of 5

Great Tool For Understanding Customer Behavior

I like how it integrates well with other tools we use in our sales department such as Salesforce and Microsoft Excel. It's easy enough for someone new to this system to learn quickly but very powerful once they get used to all its features! The interface can be improved however. If you don't have any existing integrations (such as Dynamics or HubSpot), then this will definitely take some time learning. Otherwise, there are plenty of training videos available online which walk users though each feature step by step if needed. We're using it primarily to track leads across multiple teams within our organization. It is really helpful in understanding the customer behavior, and also helps in reducing the churn of mobile application. The tool provides an excellent in-depth view of customer behavior and behavior mapping. It's a bit expensive for a small team. If you have a huge number of users, then it is a good choice. It helps in understanding the customer behavior, and helps in reducing the churn of mobile application. It is a great tool for data analytics.

Pros
  • I like the user interface and the ease of use
Cons
  • It could be a bit easier to use, and the pricing structure could be more affordable