The ease in which they can work with our team is amazing! They are very knowledgeable about their products as well us ours so we know what works best for each other's systems/needs without much hassle or confusion from either side - win-win!! I have not found anything yet but if there were it would be worth noting since this has been such an easy process thus far (we've only worked together 6 months). Working remotely allows me flexibility during my day time hours while still having access via VPN at night when needed throughout weekdays into weekends too :).