I like that it allows me to use multiple boards within one account which is convenient because i have several projects going at once. The ability to send board links via mail makes sure all my employees are up to date with what's happening. It also has an option of creating new lists when needed if there isn't already something available or wanted by your team. We love how easy this tool was to implement into our daily work flow. Also we don't receive any spam from them so far! Nothing really but maybe some minor issues here and there with their support staff would be nice as well (we're not having problems). This helps us keep track of tasks across different departments without being overwhelmed.