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Japan, Tokyo
1 Level
730 Review
55 Karma

Review on πŸ”Œ 6-Foot CL3-Rated Bi-Directional HDMI to DVI Cable by Cable Matters (DVI to HDMI) by Jason Pinkney

Revainrating 1 out of 5

Broke after 4 months of use. Excellent customer service!

After 4 months of use the HDMI end came loose from the cable when the cable was unplugged. Attached is a photo of the defective HDMI end. I'm not sure if I got a lemon or if the quality of this cable is bad? I have contacted the seller. To my surprise they got back with me the same day my letter was posted and offered to send me a replacement immediately. That's excellent customer service that's rare these days! Update: I received the replacement today 2/4/2021 and everything is fine again!

Pros
  • Electronics
Cons
  • Something else