First, I LOVE this kettle. It looks clean and tidy on the counter, has that amazing blue light, gets the job done, etc. One downside is that you find it kind of funny tipping it to pour water in since the lid doesn't quite open, sort of. though it never really mattered to me. The BIG mistake I found was this week after the top (teapot part) melted into the bottom receiver after a little over 2 years of operation. All contacts are covered with melted plastic and can no longer be used. Of course I had two wonderful years. But when will we be able to produce durable products again? I haven't been able to find a way to contact the company about this, but it's obviously a manufacturer error. In the end I want to give 5 stars because I really enjoyed it, but a little over 2 years is not enough. for the lifetime of this product! :(
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