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Azerbaijan
1 Level
737 Review
70 Karma

Review on ๐ŸŽง Jabra Evolve 20 UC Stereo Wired Headset / Music Headphones with U.S. Retail Packaging - Black by Eric Aulia

Revainrating 1 out of 5

Not suitable for customer service

I was hoping for a cheap way to take calls from home. This isn't a headset worth buying if you get a lot of calls. The microphone works. Big. After just a few days, the customer USB port began to sound clunky and I have to wiggle it during a call to make it work. I didn't force it. The volume control on the desk (halfway to the 5ft cord) is useless and makes it fall off my desk so I keep it under my mouse pad. stop. I wish I had spent more and been wireless with better earbuds. The ear pads don't cover the ears, they are small and after a few hours of wearing my ears started to hurt from squeezing them. I added a piece of foam to the microphone so people couldn't hear me breathing while I was speaking. The audio is pretty good and the microphone seems to be working well. If you invest in a headset, try a different one.

Pros
  • handy
Cons
  • so far so good

Comments (3)

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April 22, 2023
Not great for working in customer service
February 27, 2023
I'm not sure what I received was what was advertised :(.
February 06, 2023
Horribly disappointed