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Anguilla, The Valley
1 Level
477 Review
0 Karma

Review on Enhance Communication Efficiency with CALLANY πŸ“ž Call Center Telephone and Noise Cancellation Headset (HT500) by Pamela Jefferies

Revainrating 4 out of 5

Great idea, great price, good quality.

I work from home and need my hands free and I thought this would be awesome. It is compact and has most of the necessary features. I only have 2 complaints about it, but maybe it doesn't work well with Ooma. First, pressing the mute button creates a buzz that is audible to both parties. This was confirmed during a conference call when I used the mute button someone heard a buzz. Well I heard it in my ear too and when I turned the phone volume off it stopped. If you don't need a mute button I would upvote to 3.5 stars. The other issue I have is terrible quality headphones. I know I was probably spoiled by the Plantronics headsets I've always used, but they're not good at all. I am fortunate to have a headset from my company that I can rely on. I don't know if other phones have the same mute button issue, but if you work in a call center while working from home, you use the mute button a lot and it doesn't work with the buzz. Update 8/17/2017 I contacted Callany customer service and they kindly sent me another kit and the mute issue is resolved. Highly recommended as it doesn't take up much space.

Pros
  • Cool
Cons
  • Almost everything is fine