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779 Review
43 Karma

Review on Requestbox by Bret Wong

Revainrating 4 out of 5

Great way keep track and communicate internally

It provides me with all of my marketing materials I need in one place, which makes things easier!The emails from Customer Service are very helpful for questions that arise as you take steps to process or fulfill your order request. Having everything organized into sections will help make sure nothing gets lost during this time. There is some difficulty when editing forms due date/time fields so if those were fixed it would improve overall customer experience significantly!! The system does not have built-in templates but can import them just fine through third party applications like Salesforce where customization options do exist (if needed). Keep up the excellent work at updating requests in such frequent updates. With our growing numberof clients we realized there could be better ways organize their needs across many departments than having 20+ folders littering my inboxes. This solves problems by centralizing tasks instead allowing email communication between individuals who may know little about what they're asking for without needing more information. The ability to request files from other users, as well as being able to send them back with an attached file is great! I have never had any problems using this software in over 2 years of use. We are requesting documents for our accounting department so that they can complete their work more efficiently. This has made it easier than ever before since we do not need to search through files or folders ourselves when looking up information about someone's employment history.

img 1 attached to Requestbox review by Bret Wong

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Pros
  • The ability to request files from other users, as well as being able to send them back with an attached file is great!
Cons
  • I have not had any problems using this