As a craft industry product manager, I had great hopes for VIVIQUEN's web shop. My interactions with their website were largely negative. Their product descriptions left a lot to be desired and were frequently off base, despite the fact that they had a wide variety of sewing materials, trim, and decorations. I was also dissatisfied with the quality of some of the products I ordered and the delivery times I was given. It was annoying to have to deal with these problems in the first place, even though their customer service staff was quick to respond and helpful. While VIVIQUEN's low prices and frequent sales may be appealing to crafters on a limited budget, I wouldn't recommend the site for anything of significant importance. My overall impression of VIVIQUEN's online store was negative, and I would not suggest it to colleagues in my field.