I love that you can easily organize volunteers! It's really helpful with matching up who needs which event (eg, food drive or coat closet). They need help uploading some of their forms so it has been difficult adding those as we try out new apps etc., but overall seems like they are working hard at this already.- You have limited options when trying create groups/team names - would be great if there was space within group titles where people could add tags & other info about roles assigned / team functions performed during events-. Would also prefer having one screen show everything related instead 2 separate ones showing two parts each side separately:- Volunteer Matching : Volunteers entering information on what type(s)of work will take place>; Event Entry page ; Reports generated from volunteer data entered above The ability to pull in donations and tracking them from the beginning to the end of the campaign. It's really helpful to see the progress of each campaign. The email campaign tool is not as robust as other tools that I've used. I would say this is a basic CRM, and not something that is designed with the specific needs of nonprofits in mind. The ability to track donations and to pull in donations from our website and then track them in the tool.