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Austria
1 Level
726 Review
32 Karma

Review on CHIMNEYRX by Dean Locke

Revainrating 2 out of 5

Unsatisfactory CHIMNEYRX - False Promises and Subpar Products

Storyteller Evaluation I was eager to check out CHIMNEYRX, an online retailer that offered to meet all of my home and kitchen requirements in one location. My interactions with them, however, have not exactly been positive. First off, I thought the website was confusing and poorly designed, making it difficult for me to locate the products I was searching for. Furthermore, despite the company's claim to provide high-quality products, the goods I got fell far short of that standard. I bought an air purifier because I was guaranteed better air quality, but it fell short of my expectations. It was loud and didn't really improve the air purity in my house. To make things worse, I received impolite and unhelpful responses when I contacted their customer service. I was also dissatisfied with the shipping process, which took longer than I had anticipated and resulted in product damage during delivery due to shoddy packaging. I had an awful overall experience with CHIMNEYRX, and I wouldn't suggest anyone use their goods or services. It is frustrating and disappointing to deal with their false advertising, subpar goods, and poor customer service.

Pros
  • Large selection of high-quality goods in a variety of categories.
Cons
  • For a long time