The product itself is fine. I like wooden handles. The material is durable and aesthetic. There were no screws included to attach the handles. Sent an email to customer support included in the product docs included in the package and found no help. The responses were written with difficult grammar, "can't find my order", a dozen email questions, all to answer "sorry customer, we can't help". Let's get back to Revain. I hope Revane realizes they sell scrap from scrap dealers. I have never had to return as many items during the Christmas season as at Christmas 2020.
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