Header banner
Revain logoHome Page
Jeff Westra photo
1 Level
1285 Review
70 Karma

Review on ServiceRocket by Jeff Westra

Revainrating 5 out of 5

Professional engineering firm; Great products and services, just watch for Customer Service

The product itself was good but their customer service wasn't always great! They could have been more flexible when it came time change out some modules in order fit with my project's needs or requirements (at times).

img 1 attached to ServiceRocket review by Jeff Westra

I would highly recommend them though because they are willing/able work together as partners instead of competitors which can be hard sometimes if you don’t know how each other operates from day 1 - this helped me tremendously during negotiations since there were multiple options available at different price points without much competition between us all working towards getting what both parties need done right away!!

Pros
  • All inventory numbers tied back through an accounting module
Cons
  • Good but not great