I like how my supervisor is always available to answer any questions or concerns that we have about our cases, so far it has been very helpful! The software does take some time getting used too but once you get use them they are great for tracking your case through from start till finish! It would be nice if there was an app where all of us could access at one place instead having 2 different applications (one in person & other online) as well make sure everything goes smoothly when transferring files between both apps!! Overall its good product overall just takes sometime before using it fully understand what each button mean :) Tracking documents progress throughout their path towards obtaining legal status which helps me stay organized while working on multiple matters simultaneously!