I like how easily it integrates with our school intranet, which makes for easy integration of any changes we want to make without having an admin or tech person in each building every time! There are some things you can't do as well from within identAKID (such as adding new teachers), but most issues don’t come down this area - such problems tend more towards being something else entirely outside your control; ephipany/systems updates etc.).
The staff at support@identakid have been very helpful so far when needed over phone calls / emails during business hours only if necessary since email isn's always reliable out there even though they claim otherwise). Easy implementation process & easeof use once setup has taken place along w other benefits mentioned above.