UPDATE: oil leak! See attached photo, these are not water holes, this is oil. This happened more than once. I've seen other customers have had the same issue without even bothering to replace it. It's not worth it. I struggled to get it "right" by watching YouTube videos and using the suggested methods. nope Lately I've noticed that I'm scared of doing laundry because I hate that thing. It can even cause burns easily. And since I've been trying to figure out the "right thing" for so long, I can't get it back now. The device itself isn't that bad, hence two stars, not one. The top is difficult to open and close (tight?), but overall okay. The biggest problem is its size. For a shirt you have to do a lot of iterations because the height of my plus size shirt is much bigger than the board. The commercial ones have fairly large boards that you can work with on either side and quite a bit of steam (I checked one out, it was amazing!).
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