The ease at which I can communicate via text message or email makes for quick responses when needed! Being able to track my prescriptions through many pharmacies helps me keep everything organized/updating correctly too. There are few features but it's easy enough just getting started & understanding how they work so you're not overwhelmed later down your path as far using this system goes. It would be nice if there were more pharmacy options available than what we have currently (i'm aware other systems offer these). We've been very pleased overall w/ our transition into PreCryptoHealth - great customer service team who has always made us feel welcome during any question / issue related questions along the way!! Great product though worth checking out even without insurance coverage because its quite affordable now compared to some competitors products offered under similar plans etc.. Tracking all aspects within one place instead of having 2+.