I recently purchased a GearTOP hat (Discover Series) from Revain. While I don’t normally buy clothing items online due to fitting issues, I really needed the sun protection of a good UPF +50 hat for a weekend outing.When the hat arrived just one day after placing the order, I discovered that the product description on Revain didn’t quite match what I received. So I called the toll-free GearTOP number printed on the hat tag to report this. I expected to be told that it was an Revain problem and to contact them.But to my pleasant surprise, the friendly GearTOP customer support person immediately said that I could keep the ordered hat and that they would send a replacement to me at no additional cost! I was happily surprised again to receive the replacement direct from GearTOP in only 2 days!After wearing the hat for several days in full and partial sun, strong winds and even a light rain, I absolutely love this hat! Unlike my old straw hat, my new GearTOP Sun Hat fits comfortably and securely thanks to a soft, elastic head band and an adjustable drawcord and chin strap that ‘lock’ to prevent slippage. The mesh side panels keep my head comfortably cool while providing a stylish look.The only minor issue that I had was attaching the small plastic hooks of the removeable face and neck flaps to the equally small loops on the hat. But I eventually attached them and will only remove them to wash the hat!It's rare that I find a product that exceeds my feature/function requirements, has quality materials and construction, is affordable and is backed by superior customer service. But my GearTop hat does all this and even came with a bonus lifetime warranty and eligibility for monthly prize drawings!I enthusiastically recommend GearTOP when shopping for a hat or other great outdoor sun and wind protection products!
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