Header banner
Revain logoHome Page
Mike Bucher photo
1 Level
788 Review
47 Karma

Review on πŸ“Έ Samsung WB800F 16.3MP CMOS Smart WiFi Digital Camera with 21x Optical Zoom, 3.0" Touch Screen LCD and 1080p HD Video (White): Top Features and Discontinued by Manufacturer by Mike Bucher

Revainrating 2 out of 5

Worst customer service ever.

The photos are great but the customer service is the WORST I've ever encountered. No action, this camera will no longer send pictures via Wi-Fi, it will automatically connect to MSN. Some people in support say they have a lot of posts about this issue while others say it's just me. This problem has existed for the third month and is not resolved. They called first to say they were working on a solution. After three weeks, Samsung stopped calling and promised a so-called "fix" for the problem. You can only transfer photos via Samsung Link or a USB connection. But Samsung customer service doesn't help. What's worse, they call, leave a message to call you back, but don't leave a number to call you back!

Pros
  • Solid workmanship
Cons
  • Almost everything is fine