The embroidery floss is beautiful and wonderful to work with. The organizer is great for keeping the floss tangle-free. The organizer comes with plastic dividers to separate the floss colors. The dividers are a bit difficult to seat in the plastic channels. We didn’t feel the need to use all of the dividers and it still works just as well. Using fewer dividers actually provides a bit more wiggle room to take the floss in and out. I did contact the company with a concern and they responded the same day and resolved my concern, exceeding my expectations. Overall, very happy with this product and company.
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