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1 Level
1320 Review
50 Karma

Review on ReviewBot by Christopher Bates

Revainrating 5 out of 5

Easy / Effective Service For Customer Success

I like how easy it was to set up, once you have an account with them they are very helpful in getting your setup done quickly! The price can be much higher than others solutions for similar services but their support team makes this process quick and simple so there isn't any down time or lost revenue during implementation of such service.

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It's been great working with them since we started using them nearly 4 years ago now & still going strong as ever!! They continue improving every year which keeps our business happy customers satisfied. We use them primarily because its more cost effective then other companies who offer these types of tools - however not only do we save money by doing so (which helps) we also get better customer satisfaction from being able to respond faster when tickets come through slack.

Pros
  • Quick response times at all hours.Easy navigation between tabs/platforms..Reliable system w no issues whatsoever..Great product!!! Its helped my businesses improve productivity greatly across departments within many different locations around Canada...Not having access too is just hard due lack accessibility outside regular office environments especially if remote staff members need assistance remotely...I
Cons
  • Nothing here