Review on Bates Paint Brushes - 4 Pack: Professional Wood Handle Set for Wall, Trim, and Sash Painting by Tim Harrington

I bought some Bates products to paint with my hands and this brush set arrived exactly like the picture without the 2 inch brush. To get an exchange I would have to return the set and wait for another one. The products came with small stickers advising that they (Bates) should be contacted directly if there were any problems. I tried sending an email and a photo to 2 different label emails and both came back as undeliverable. I also used the contact function on their website 2 days ago and got no response. The brushes are of mediocre quality, washable, but I've used better ones. I'm just very disappointed in the lack of customer support and cannot recommend this product.