I bought this premium wall stand, smooth, good freedom of movement etc. The initial installation took a bit but wasn't too difficult. After a few days, I noticed that the TV wasn't level anymore. The plastic bracket broke on a hinge. I returned the product, assuming it was an isolated case, and bought it again. As this was the second install it was pretty quick, the final step was inserting the mounting screw. The screw hole in the bracket was misaligned and the screw could not be tightened. I called support, they said a new bracket and screw would arrive in 3-5 business days. It was two weeks ago. I returned this defective product for a full refund. Poor quality and value at a premium price, poor customer service. Wouldn't recommend this product to anyone. I had to disassemble twice, touch up the wall and repaint twice. I will never buy a Sanus product again.
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