I like how it is very easy to use by anyone just having basic computer knowledge. It has some really good features such as being able to control everything from one central location. Sometimes it becomes sluggish when there are too many files open at once or if the computers network isn't working correctly. It's something that we were hoping they would fix before releasing this product but they never did so you're stuck using what you've got until they release new versions. We realized we couldnt properly manage all of our employees PC's because we had to go out into each employee room every time we needed them to update their software or download any updates/upgrades. Now everyone can log onto dreamscape instead of going to individual pc's which makes things much more efficient for us (we save about an hour per day).