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United Kingdom, Belfast
1 Level
709 Review
47 Karma

Review on DUcare by Chris Nastanovich

Revainrating 3 out of 5

The DUcare Online Store: The Final Resting Place for Customer Service

You should reconsider making purchases from the online DUcare store if you're considering doing so. The dismal quality of their customer service will leave you with the impression that you have been taken advantage of, despite the fact that they have an enticing collection of beauty products and tools. It's probably not worth your time to attempt to get in touch with their customer support team because they seem to have vanished into thin air. And even if you do manage to get in touch with someone, you should prepare yourself for reactions that are condescending and unhelpful. Oh, and have I mentioned the hours at which they ship? You should seek elsewhere if the prospect of waiting weeks or even months for the delivery of your order makes you uncomfortable. It is abundantly obvious that DUcare is more concerned with maximizing their profits than they are with providing a satisfying shopping experience for their clients. Instead of giving yourself a headache, go shopping somewhere else.

Pros
  • high-quality items that have been carefully chosen.
Cons
  • Delivery dates can change and sometimes take longer than anticipated.