I like that it has all of my department's policies in one place which makes things easy to find when needed but also helps me keep track if what changes have been made by others as well since its not up off our server alone anymore! Also their support team usually responds super fast so thats helpful too!! We are using this product mainly just to make sure everything we do meets standards set forth from city hall however i think they could use better organization or maybe even an offline version where you can save your data locally? It would be nice being able to print out documents instead of having them sent via email sometimes (which takes forever).